Contact Mainstays Customer Service
Mainstays Phone Numbers and Emails
Toll-Free Number:
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(800) 925-6278
Customer Service:
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(877) 294-1086Credit Card
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(877) 937-4098MoneyCard
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(877) 968-6391Product Care Plan
Mainstays Emails:
Mainstays Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Mainstays Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Mainstays is 8009256278. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Mainstays may ask you for the following information to identify you as a customer: first and last name, email or order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Mainstays Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Mainstays is 8009256278. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Mainstays may ask you for the following information to identify you as a customer: first and last name, email or order id.
People call Mainstays mainly because of product/ service, return/ replace and request for information.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Mainstays is mainstays@walmart.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Mainstays Website:
Mainstays Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (CT):
Monday - Friday: 8:00am - 11:00pm
Saturday: 9:00am - 9:00pm
Sunday: 12:00pm - 7:00pm
How Good is Mainstays's Customer Service?
Summary of Mainstays Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mainstays?
Product/ Service Question:
- “Sofá didn't come with all product”
- “Blender broke”
- “Warranty”
Return/ Replace Question:
- “Replacement”
- “Replacement parts”
- “Looking fir a replacement lid for automatic trash lid. Model MS 50 22”
Request for Information Question:
- “Question about a product”
- “To find out material”
- “Question regarding product”
Shipping and Delivery Question:
- “On how ridiculous their sticker on players are trying to get them off in tons of pieces cause they are all cut so dumb! Will NEVER buy this brand ever again!!!!'”
- “Missing parts in package”
- “Baught lamp and there's no reading light socket ring in the package. Model : JK1660”
Refund Question:
- “Lead in 20 oz stainless steel tumbler. full refund request.”
- “Refund or replacement”
- “I need my money back”
Staff Question:
- “Manager over charging me”
- “You all won't give your manager permission to change out the washers”
- “Customer service question”
Payments and Charges Question:
- “I never got my deposit returned”
- “Because I have two charges from mainstay online that took completely all of my money out of my account and I never heard of it before I don't know why this is doing they're doing this because at once for $132 one is for 1995 and I need that money bac”
- “Charge on my acct”
Activation/ Cancellation Question:
- “I need to cancel an order”
- “Cancel order”
Cards Question:
- “Card”
Account Question:
- “Banned”
Employment Question:
- “Accused by your employer & threatened”
Other Question:
- “Beds”
- “Trash can lid”
- “Missing screw caps for my over the toilet storage cabinet”
Compare Mainstays To
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