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Contact Mainstays Customer Service

How to Reach a Person at Mainstays

Verified Contact Information

Toll-Free Number:

  • 1-800-925-6278
Call customer service
Send Message

Customer Service:

  • 1-877-294-1086
    Credit Card
  • 1-877-937-4098
    MoneyCard
  • 1-877-968-6391
    Product Care Plan
  • 1-866-633-9096
    Visa Gift Card
  • 1-800-571-1376
    Visa Gift Card

Accessibility:

  • 1-800-966-6546

Investors/ Franchising:

  • 1-800-438-6278
  • 1-479-273-6463

Media:

  • 1-479-273-4314
    International journalists
  • 1-800-331-0085

Mainstays Emails:

Customer Service
Walmart Surveys
Investors/ Franchising
Legal
Privacy Inquiries
Media
Advertising Inquiries
service@walmartcontacts.com

Mainstays Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Mainstays Phone Number
1 (800) 925-6278
Average Hold Time
00:02:23
Average Calls duration
3 minutes
Most Popular Mainstays Email Address
mainstays@walmart.com
Mainstays Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Mainstays?

Most Popular Number:

(800) 925-6278
Total calls: 4 117 Issues resolved: 50 Last call: Apr 14, 2026

While Mainstays doesn't provide a live chat option, they do offer several other channels for customers to get in touch. You can contact them directly over the Mainstays phone number at (800) 925-6278 for immediate assistance.

If your query isn't urgent, the company has a 'request for help' form on their official website where you can detail your issue or question. Mainstays also provides email support and can be reached at mainstays@walmart.com for any concerns or queries that you might have. Regardless of the method chosen, their customer service team is ready to assist you.

The phone numbers for Mainstays customer service is (800) 925-6278. This phone number serves as a direct point of contact for customers needing support or having inquiries about Mainstays' products and services.

Whether it's a question about product assembly, concerns about product quality, or even feedback on a recent purchase, these Mainstays contact info connect customers directly with Mainstays' support representatives. This allows for real-time assistance, guidance, and problem resolution.

To contact Mainstays via their website, you should navigate to Mainstays company website and then to the 'Contact Us' page. You'll find a form to fill out with your contact information and the nature of your query or concern. This form usually requires you to provide your name, email address, and a detailed explanation of your question or issue.

After submitting the form, you should expect to receive a response from Mainstays within 24 to 48 hours. This method of contact can be particularly useful for non-urgent inquiries or when you need to provide detailed information about a concern or issue.

PissedConsumer Club

Contact Information

Mainstays Website:

Mainstays Help Center:

Corporate Office Address:

Walmart Corporate
702 SW 8th Street
Bentonville, Arkansas 72716-0160
United States

Other Info (opening hours):

Customer Service Hours (CT):

Monday - Friday: 8:00am - 11:00pm

Saturday: 9:00am - 9:00pm

Sunday: 12:00pm - 7:00pm

More contact details

Summary of Mainstays Customer Service Calls

4.4K TOTAL
CALLS
02:48 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mainstays?

Product/ Service Question:

  • “Purchased portable clothes closet over 6 months ago and just opened it it is faulty”
  • “This is the second cookie sheet I purchase and the thing is resting out”
  • “Warranty”

Return/ Replace Question:

  • “Replace something part of a set.”
  • “Replacement parts”
  • “Mainstay Stove /Heater Fireplace”

Shipping and Delivery Question:

  • “Missing parts”
  • “Missing parts in order”
  • “Missing part”

Request for Information Question:

  • “I have a question about your toasters.”
  • “Question about your toasters.”
  • “I\n Have a question about toaster.”

Payments and Charges Question:

  • “Issues with payments”
  • “Payment”
  • “Billing”

Refund Question:

  • “Refund”
  • “Waffle maker makes lot of noise would like to get refund as it’s still under warranty”
  • “My refund”

Staff Question:

  • “Because your customer service hot line is very rude I talk to 2 different women an both we’re rude”
  • “Talk to customer service”
  • “Rude General Manager”

Account Question:

  • Missed point rewards
  • “Locked out of microwave”
  • “No front desk person over 1 hour after fire. 10 customers locked out of rooms”

Website/ Application Question:

  • “Installation help”
  • “While installing my new Mainstays kitchen sink I turned the little aerator upside down and the screen and 3 other things fell out and I do not know how to stick the order back in”
  • “Need the installation manual”

Activation/ Cancellation Question:

  • “I need to cancel an order”
  • “Cancel order”

Cards Question:

  • “Card”

Employment Question:

  • “Accused by your employer & threatened”

Other Question:

  • “Need part”
  • “Can not opening”
  • “Malfunctioning garbage top”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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