Mainstays Reviews

Ordered a Round Memory Foam Toilet seat. The first one had all kinds of Wrinkles in the material.

I returned the item for a replacement. The replacement was Worse with holes in the material. Disgusting.

I tried to call customer service- they claim to send a verification code and 17 minutes later- NO CODE. SO NO CUSTOMER SERVICE

Invoke the warranty and either refund or replace the faulty microwave. Stop playing phone tag games.

I bought a mainstay black 4 liter deep fryer and it almost caught fire and was smoking can someone please reach out to asap to discuss this.

I bought three utensils that I needed. Everything that's hooked up is hidden by cardboard, but they were the three kitchen items I needed.

I got home and had to get all those plastic ties off, which I did. Then I got the three utensils I needed, and they're hooked together with a keychain. Like, what the f?

I don't need a keychain on these. This is the worst mainstay product I ever bought!

Hello,

I own a Mainstays Classic 6 Drawer Dresser, Walnut, and one of the plastic drawer connector/locking clips on the side of a drawer has broken. Ive been unable to find this replacement part online.

Would you be able to provide the replacement part or let me know where I can purchase it? I can also provide photos of the broken part and proof of purchase if needed.

Thank you for your assistance.

Best regards,

Raghutej Bommisetty

I was hung up on for one. For two, the screws didn't come with the table I bought.

This is ridiculous. I get that sometimes the factory forgets, but I can't put my table together without the screws.

This comforter set that was bought for me during my healing of receiving a kidney is the worst. The sheets for my king don't fit; it's too big.

Even using my sheet straps, they still slide, move, and come off. The only good, and I mean the only good part to this set is the pillow covers. Everything about the sheets and comforter is terrible, terrible. I wish I had the receipt; the store would take it back ASAP.

That's how bad it is. I feel you, the company that makes it, should send me a new one for my inconvenience during my healing process.

Once I plugged it in, the wire burnt. There was no problem with the outlet at all. I was using it to clean my floor.

Bought two of the 4 pack of the storage containers with the greenish blue lid and they don't stay on. Very disappointed usually mainstay is really good

Hand towels and washcloths are terrible; after a few washes, they become discolored and fall apart.

I called to have a missing piece to my bookshelf sent, been over a week no piece and cant get anyone to answer through the number in the Manuel.

I have yet to have an experience with Mainstays. I sent Mainstays a message using their format and email program to advise them that I need a filter basket for a Mainstays coffee maker model 511394.

I do not know if my message will get to the right department, nor do I know what I will get in the way of help.

I received what appears to be an automated response that did not mention my issue. I hope Mainstays will send a replacement filter basket, and I will pay any reasonable fee for the replacement.

Shorted out, my hand got burned, and now my microwave isn't working. It's shorted out; I have lost my stuff.

Your automated system kept asking for the order number over and over and wouldn't confirm whether they got the order number 200014*-***40757 for the defective mainstay kettle that I have that keeps getting roaches in it while it's closed. I no longer have the box because I am fighting an issue in my home with bugs, so I don't keep cardboard, but that kettle should be sealed and not getting roaches in it. Call me back at 407-879-****.