Mainstays
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Mainstays Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mainstays has 2.1 star rating based on 438 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Mainstays to a friend or colleague.
- Rating Distribution
Pros: Product was nice, Price, Price was good.
Cons: No help from customer service at store level, Cheap quality, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mainstays has 2.1 star rating based on 438 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Mainstays to a friend or colleague.
- Rating Distribution
Pros: Product was nice, Price, Price was good.
Cons: No help from customer service at store level, Cheap quality, Poor customer service.38% of users think that Mainstays should improve its Product Quality.
38% of users say that they might use Mainstays in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don’t buy the Allstate protection plan and carefully inspect clearance items", "Buy quality products", "Keep all packaging for return to the store.", "Check your reviews!", "Check the materials and keep your receipts".
Most users ask Mainstays for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Mainstays Reviews
"Bidet missing part"
I bought a Mainstays Single Nozzle Bidet Attachment Self Cleaning Daisy White Non-Electric Thin Modern Design and the box was missing one part. The T-Valve is...
"Lead in 20 oz Mainstays stainless steel tumbler"
I found lead on the bottom of a Mainstays 20 oz tumbler that I purchaced from my local Walmart. The lead was used in the manufacturing process of the cup to...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Don’t work
Preferred solution: , a trashcan that works
Dissatisfied Customer
- Other items are okay
- Hard to contact
Preferred solution: A replacement for the damaged propane fire pit.
User's recommendation: Don’t buy the Allstate protection plan and carefully inspect clearance items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Mainstays Warm Mist Humidifier, ELECTRICAL FIRE RISK
We have had this for about a year. Only ever used Natural Spring water from the gallons bought from the store.
Never used water from the sink because of how hard and nasty the water is from the city. We went to turn it on last night in our bedroom (we usually leave it in the living room) and the orange light turned on, so we turned it off... Cleaned it like we usually do... there was only a little bit of slime...
put it back on And put it on number one.
It started working and then a couple of minutes later we started smelling this awful electrical burning smell. Turns out it was coming from the humidifier!!
We turned it off and unplugged it and brought it to the kitchen sink. We had to find a long enough Phillips screwdriver to unscrew it to find out what was going on.
Once we got the bottom off, the smell was UNBEARABLE and extremely noticeable of what the problem was. Not only were we stunned and angry...
but completely baffled on how in the heck water was even getting in the bottom of this thing! This product is a complete flawed cheap design!
We are SO grateful we put it in our bedroom last night and not left it in the living room like we usually do. Who knows what would have happened!. We have 3 kids'!
This company should be ashamed and take accountability for their cheap, flawed products that could potentially kill someone!!
After reading other reviews on this product via Walmart.com. We are not the only ones who were effected by this.
I called Customer Service, and they said there is nothing they can do and to call the direct Walmart Store where we bought it! I'm pissed!!!
Preferred solution: Full refund, public apology to all customers who have bought this product, and the product completely pulled off the market!! We could have lost our home to a fire or much worse!!
User's recommendation: ELECTRICAL FIRE RISK!! DO NOT BUY!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bidet missing part
- Affordability
- Availability
- Customer service
Preferred solution: The missing part hopefully shipped to me for free. otherwise I can order one (I think) from Amazon for about $14
User's recommendation: Check your purchase as soon as you get home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Plate cracked in lap
First photo shows what I received as confirmation from my complaint submission!
- I love that this design has ridges on the plates
- Breaks in lap with hot food
Preferred solution: Replacement. Or refund.
User's recommendation: Check your reviews!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dangerous manufacturing
- Somewhat affordable
- Overpriced for products
Preferred solution: Price reduction
User's recommendation: Check the materials and keep your receipts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
1st degree burns
- Does not work and overheats
Preferred solution: Reparations
User's recommendation: Would not recommend
East Berne, New York
1.5 inch 7layer topper
User's recommendation: Buy quality products
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Defective grommets
Preferred solution: The replacements
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Faucet
- Defective
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Naperville, Illinois
Wrong product
User's recommendation: Unless you are an employee or purchased online don't call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective product
Preferred solution: Full refund
User's recommendation: DONT PURCHASE
San Antonio, Texas
Blanket caught on fire while daughter was asleep
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Broken fam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pot top busted
- Affordable
- Not put together well
Preferred solution: Replacement lid top but the value will not allow me to get another one. Full replacement of pot set unless you can send me a large lid.
User's recommendation: Not to recommend purchasing this pot lid
DUMB STICKER ON PLASTIC BOWL
- Dumb sticker
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Willowbrook, Illinois
My problem never got resolved
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