Mainstays

I purchased this from Walmart a month ago. However, it's not working now even though I have a one-year warranty.

I called the Walmart store, and they said it's been over a month and I should reach out to the main company. I called the number in the manual, but they said I should talk to the store from which I bought it. Sadly, I lost my purchase receipt.

However, the Walmart website says it's not necessary. So, where should I go?

Absolutely impossible to reach customer service to have them honor the warranty. I bought the extended warranty however the coffee maker quit working in the first 4 months and they referred me to the manufacture

Naturally you cant find the phone number or correct website to file a claim. It has taken me MONTHS to get here and no surprise the phone number doesnt work, it directs me to Walmart.

Inconvenienced and frustrated due to poor service. Can't get to talk to a person on the phone about my issue. Need to know, are you sending the missing shelf?

If this piece could be mailed to me I would appreciate it. I dont remember seeing it it connects to section J please.

Linda Jiles 11755 W Thompson Ranch Road apt 95 El Mirage Arizona 85335 will enclose photo.

I cant find receipt just purchased item a week ago and search for item but didnt fine it. Thanks for your help!

Hi

I bought a blender from of Mainstay with one year limited warranty. Few days before it went bad, not working.

I called walmart they say after one month, they are not going to change it and I should call the company. I called the number written on the manual, they said I should contact the walmart.

Then where to go. Unfortunately I lost my receipt of purchase.

But all other things are same as before, box,manual, drinking cup all are ok. Now where to go?

Bought a cube shelving started to put it all together when I was half way done I didn't have what I needed to complete the shelving...never got to speak with anyone directly...I had to email them wait a day for them to review my complaint then another day to get a response that my hardware will be sent the next day & should be here in 3-5 days...still no parts & no other communication with them...

I bought a desk from Walmart (model# H20-0***-*) and found missing parts along with a damaged piece. Per the instruction book, I emailed them, as it states most parts ship in two to three business days.

However, I was told that it takes 3-6 weeks for the parts to be shipped.

It has been 5 weeks and there has been nothing - no packages or emails. When I reach out, I'm told there are no shipping updates showing.

The lids to your Mason jars are defective! And it's not just me it's happened to!

I lost a lot of food I was canning and preserving due to the lids not sealing properly or not sealing at all! I used the half pint and full pint jars, so it's not an oops.

This has to be fixed, or stop selling them! You're preventing people from making their own food!

Hi, I purchased a Mainstays over-the-door drying rack from Walmart, and it did not include the hardware or Allen key required for assembly. Unfortunately, it is unusable without this hardware.

We bought a dresser, the Mainstays Hillside Four Drawer Dresser, but it's black. I drilled where it told me to on the instructions, and the wood completely chipped off.

It's in bad shape, and I have photos I can send.

We paid $139 for this piece of junk that doesn't even stay up. Is there any way I can get another 3 drawer unit sent to me, or my money back?

Trying to get in contact with someone who can help me with my Mainstays pot set. They are less than a year old and the bottom of the pot literally fell off. I can email pictures.

I got this air fryer from a friend and its already rusty and gets extremely hotter than it's supposed to . I know it's only $28 but still should not have done this.

You don't have a phone number to contact. I've already called Walmart and they told me to call you and nobody has emailed me back at all. Please someone help me out ASAP.

This was recalled already at other stores and your still selling it in stores. Rusty Rust and No Phone Number!!

I had to do multiple things over 6 different things to resolve the issue. Multiple calls and store visits that should have been handled with my first visit to the store.

This is a bad thing, and I am reluctant to shop with Walmart for anything.

One of the store manager was very kind and understanding of the issue and made it right. This should never happen to a consumer who has been in need of rectification.