Mainstays

I bought a converter set with sheets and pillow cases, but the pillow cases were missing. They were just not there.

I'm looking for a way to get replacements. I understand these things happen, but I'm not happy with not getting part of what I paid for. I was looking forward to having a set.

I was expecting everything to be there and it was not. I got the two sheets, two shams and the converter, but no standard pillow cases.

The electric simmer pot burst at the bottom and the top part has come off. I'm unable to use it because of safety issues that could cause a fire.

I purchased this from Walmart a month ago. However, it's not working now even though I have a one-year warranty.

I called the Walmart store, and they said it's been over a month and I should reach out to the main company. I called the number in the manual, but they said I should talk to the store from which I bought it. Sadly, I lost my purchase receipt.

However, the Walmart website says it's not necessary. So, where should I go?

Absolutely impossible to reach customer service to have them honor the warranty. I bought the extended warranty however the coffee maker quit working in the first 4 months and they referred me to the manufacture

Naturally you cant find the phone number or correct website to file a claim. It has taken me MONTHS to get here and no surprise the phone number doesnt work, it directs me to Walmart.

Inconvenienced and frustrated due to poor service. Can't get to talk to a person on the phone about my issue. Need to know, are you sending the missing shelf?

My skillet top exploded. I have a video of the issue or pictures.

I couldn't believe it. I was glad I had just walked away because this could have been a serious matter in which I or someone else could have been injured.

You guys can and should do better with your customer service response. I received a Mainstay Ardent 5 drawer dresser, one of the drawer support bar is missing, I am now stuck trying to put this dresser together .

How can I get the missing part before the entire dresser fall apart ? Speaking with someone would be so much better.

If this piece could be mailed to me I would appreciate it. I dont remember seeing it it connects to section J please.

Linda Jiles 11755 W Thompson Ranch Road apt 95 El Mirage Arizona 85335 will enclose photo.

I cant find receipt just purchased item a week ago and search for item but didnt fine it. Thanks for your help!

I brought a mini ceramic heater and I went to plug it up and I said its not working so I tried to know the outlet said its still not working. Its like Im gonna take it back to Walmart.

Then as I was wrapping the cord up, I scratched my hand. I said heck this is a screw in the electric cord.

We got it in the mail missing parts and broke somebody forced pins places they werent supposed to go and broke the boards

Hi

I bought a blender from of Mainstay with one year limited warranty. Few days before it went bad, not working.

I called walmart they say after one month, they are not going to change it and I should call the company. I called the number written on the manual, they said I should contact the walmart.

Then where to go. Unfortunately I lost my receipt of purchase.

But all other things are same as before, box,manual, drinking cup all are ok. Now where to go?

Bought a cube shelving started to put it all together when I was half way done I didn't have what I needed to complete the shelving...never got to speak with anyone directly...I had to email them wait a day for them to review my complaint then another day to get a response that my hardware will be sent the next day & should be here in 3-5 days...still no parts & no other communication with them...

My microwave locked up and wouldn't open. It wouldn't stop running until I unplugged it, but still wouldn't pry open.